MINERALGOODS PRIVACY POLICY
Last updated: July 22, 2026
This Privacy Policy explains how MineralGoods, operated by MCDT Group S.R.L. (“MineralGoods,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you visit mineralgoods.com, create an account, place an order, contact us, subscribe to marketing communications, submit a review, or otherwise interact with our services.
BUSINESS INFORMATION
Legal company name: MCDT Group S.R.L.
Registration number: 1026023120308
Business address: MD-2043, str. DOCTOR TUDOR STRISCA 19/2, ap. 99, mun. CHISINAU, Republic of Moldova
Support and privacy email: support@mineralgoods.com
Website: mineralgoods.com
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with MineralGoods, we may collect the following categories of personal information:
1. Contact information
Name, email address, telephone number, billing address, shipping address, and other contact details.
2. Order and transaction information
Products viewed or purchased, order number, order status, delivery information, discounts, returns or claims, and communications related to an order.
3. Payment information
Payments are processed by third-party payment providers. MineralGoods does not store your full payment card number. We may receive limited payment-related information, such as payment status, payment method type, billing address, and transaction identifiers.
4. Account information
Login details, saved addresses, order history, account preferences, and information associated with a customer account.
5. Device and usage information
IP address, browser type, device type, operating system, pages viewed, links clicked, referring URL, session information, approximate location derived from IP address, and interactions with the website.
6. Marketing information
Email subscription status, marketing preferences, campaign engagement, and information about how you interact with advertisements or promotional messages.
7. Customer service information
Messages, forms, emails, photographs, order evidence, shipping-label images, and other information submitted when you contact support or report a damaged, defective, incomplete, incorrect, lost, or undelivered order.
8. Reviews and user content
Product ratings, written reviews, photographs, videos, comments, and other content that you choose to submit.
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information:
Directly from you when you place an order, create an account, contact us, subscribe to marketing, submit a review, or complete a form.
Automatically through cookies, pixels, local storage, log files, and similar technologies when you use the website.
From service providers and business partners, including Shopify, payment providers, fulfillment providers, shipping carriers, package-tracking services, email and marketing platforms, analytics providers, advertising platforms, review platforms, subscription tools, and bundle or discount applications.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Process, confirm, fulfill, and deliver orders.
Calculate shipping, taxes, discounts, and checkout totals.
Provide order confirmations, tracking information, and customer support.
Manage customer accounts.
Prevent fraud, abuse, unauthorized transactions, and security incidents.
Operate, maintain, troubleshoot, and improve the website.
Understand website performance and customer behavior.
Personalize website content and product recommendations.
Send transactional messages.
Send marketing communications where permitted by law and according to your preferences.
Measure advertising performance and create or improve advertising audiences where permitted.
Display and manage reviews and customer-submitted content.
Comply with legal, tax, accounting, regulatory, and contractual obligations.
Enforce our Terms of Service and other store policies.
COOKIES AND SIMILAR TECHNOLOGIES
MineralGoods and its service providers may use cookies, pixels, tags, local storage, and similar technologies to:
Provide essential website and checkout functions.
Remember preferences and cart contents.
Maintain security and prevent fraud.
Measure traffic and website performance.
Understand how visitors use the website.
Support analytics, marketing, personalization, and advertising where permitted.
You may be able to manage non-essential cookies through the cookie banner or privacy-preference tools available on the website. Browser settings may also allow you to block or delete cookies. Blocking certain cookies may affect website functionality.
SHOPIFY
Our store is hosted on Shopify. Shopify processes personal information to provide the ecommerce platform, checkout, hosting, security, fraud prevention, analytics, and related services.
Information processed through Shopify may be transferred to and processed in countries outside your country of residence. Shopify provides its own privacy information and privacy controls for customers.
PAYMENTS
Payments are processed by third-party payment providers selected through Shopify. These providers process payment information under their own privacy policies and security practices.
MineralGoods does not store your full card number or security code.
FULFILLMENT, SHIPPING, AND TRACKING
We may disclose order and contact information to suppliers, fulfillment partners, warehouses, shipping carriers, customs or logistics providers, and package-tracking services as necessary to prepare, ship, deliver, and track your order.
MARKETING, ANALYTICS, AND ADVERTISING
We may use email marketing, analytics, advertising, and customer-engagement services to understand store performance and communicate with customers.
When enabled, these services may collect or receive identifiers, device information, website activity, purchase activity, and marketing engagement data.
Advertising services, including Meta technologies, may use browser and server-side event data when configured. You may have the right to opt out of certain targeted advertising or data-sharing activities depending on your location.
REVIEWS AND CUSTOMER CONTENT
If you submit a product review, photograph, video, or other public content, that content may be displayed publicly with the name or display name you provide.
Do not include sensitive personal information in a public review.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
Shopify and ecommerce infrastructure providers.
Payment processors and fraud-prevention providers.
Suppliers, fulfillment providers, warehouses, shipping carriers, and tracking services.
Email, customer-support, review, subscription, bundle, analytics, and marketing providers.
Advertising platforms when enabled and legally permitted.
Professional advisers, including accountants, auditors, insurers, and legal advisers.
Government authorities, regulators, courts, or law-enforcement bodies when required by law.
A buyer, investor, successor, or adviser in connection with a merger, acquisition, financing, reorganization, or sale of business assets.
We do not disclose personal information for unrelated purposes without an appropriate legal basis.
SALE OR SHARING OF PERSONAL INFORMATION
MineralGoods does not sell personal information for money.
Some privacy laws define “sale” or “sharing” broadly and may include certain advertising, analytics, or cross-context behavioral advertising activities. Where required, we provide a method to opt out through our cookie banner, privacy settings, or data-sharing opt-out page.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing services and maintaining customer accounts.
Completing transactions and resolving disputes.
Meeting tax, accounting, fraud-prevention, and legal obligations.
Enforcing agreements and protecting legal rights.
Retention periods vary depending on the type of information, the purpose of processing, and applicable legal requirements.
SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no internet transmission, storage system, or electronic service can be guaranteed to be completely secure.
INTERNATIONAL DATA TRANSFERS
MineralGoods is operated from the Republic of Moldova and uses international service providers, including Shopify and other ecommerce, fulfillment, marketing, analytics, and payment providers.
Your personal information may be processed in countries other than the country where you live. Where required, service providers may use approved contractual or legal safeguards for international transfers.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Request a portable copy of certain information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Opt out of certain targeted advertising, sale, or sharing activities.
Appeal a decision regarding a privacy request where applicable.
You will not receive discriminatory treatment for exercising applicable privacy rights.
To submit a privacy request, email support@mineralgoods.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. We may retain certain information when required by law or when necessary to complete transactions, prevent fraud, resolve disputes, or enforce agreements.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting support@mineralgoods.com.
Unsubscribing from marketing does not prevent us from sending transactional communications, such as order confirmations, shipping updates, account notices, or responses to support requests.
CHILDREN’S PRIVACY
The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Products intended for children must be purchased and administered by an adult. If you believe a child has provided personal information without appropriate authorization, contact support@mineralgoods.com.
THIRD-PARTY LINKS
The website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. Review their privacy policies before providing information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, services, legal obligations, or technology.
The updated version will be posted on this page with a revised “Last updated” date. Where required, we may provide additional notice.
CONTACT US
For questions, privacy requests, or complaints regarding this Privacy Policy, contact:
MCDT Group S.R.L.
MineralGoods
MD-2043, str. DOCTOR TUDOR STRISCA 19/2, ap. 99
mun. CHISINAU
Republic of Moldova
Email: support@mineralgoods.com
Website: mineralgoods.com
