FAQ

What does MineralGoods sell?

MineralGoods offers dietary supplements, wellness products, and selected personal-care and baby-care products. Ingredients, directions, warnings, manufacturing location, and certifications vary by item. Please review the individual product page and product label before use.

Where are your products made?

Manufacturing location varies by product and supplier. Product-specific origin, manufacturing, and certification information is shown only when supporting information is available for that item. Please review the product page and label for details.

How long does shipping take?

Orders are usually processed within 1–2 business days. Standard shipping within the United States typically takes 3–7 business days after processing. You will receive tracking information by email when your order ships.

Do you ship internationally?

We currently ship within the United States only.

What is your return policy?

All sales are final. We do not accept returns or exchanges after an order has shipped, including unopened, opened, or unused products.

What if my order arrives damaged, defective, incomplete, or incorrect?

Email support@mineralgoods.com within 7 calendar days of delivery. Include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label. After reviewing the claim, we may provide a replacement or refund for the affected item.

What if my package is lost or not delivered?

If tracking has not updated for 7 business days, or the package is marked delivered but cannot be located, email support@mineralgoods.com. We will review the shipment with the carrier and determine the appropriate resolution.

How should I use a product?

Follow the directions shown on the product page and product label. Do not exceed the suggested use. Product directions vary by item.

Are dietary supplements suitable for everyone?

Dietary supplements are not intended for everyone. Consult a qualified healthcare professional before use if you are pregnant, nursing, taking medication, have a medical condition, or are purchasing for a minor. Stop use and seek professional advice if an unwanted reaction occurs.

How do bundle discounts work?

When a bundle offer is available, select the quantity option shown on the product page. The applicable quantity and discount should appear in the cart and checkout. Bundle availability and discount levels may vary by product.

Can I change or cancel an order?

Orders begin processing quickly. Email support@mineralgoods.com as soon as possible. Changes and cancellations are not guaranteed after an order has been submitted, and an order cannot be cancelled after it has shipped.

How can I contact MineralGoods?

Email support@mineralgoods.com. We typically respond within one business day, Monday through Friday.

Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. Dietary supplement products are not intended to diagnose, treat, cure, or prevent any disease.